Frequently asked questions

We understand you might have a few questions before starting your journey with us. Here are some of the most common questions our clients ask, designed to help you feel more comfortable and informed about our remote mental health therapy services.

Your therapy journey with SEEN

At seen-support-empowerment-enrichment-network-services.com, I am dedicated to providing accessible and effective mental health support. I pride myself on creating a safe and confidential space for your well-being. Read on to find answers to some of the key things you might be wondering about.

What kind of questions do people usually ask you before they decide to start therapy?

It's totally normal to have questions! People often ask:

  • Do I have to meet with you every week?
  • Do I have to schedule every session at the same time, every time I schedule?
  • Can I cancel a session if something comes up?
  • Can I submit my bill for your services to my insurance company?
  • Can I contact you if I have an emergency and need support outside a scheduled session?

I'm happy to discuss all these things and more during your initial consultation to ensure our services fit your needs.

What worries or concerns do people often have about doing therapy online instead of in person?

A common concern is about privacy. Rest assured, your session confidentiality is our top priority. I use secure, encrypted platforms to ensure your sessions are completely private and compliant with all relevant privacy regulations. I also encourage you to find a quiet, private space for your sessions. All sessions, supporting documentation, and mail services are HIPAA-compliant.

What important stuff should new clients know about working with you?

I believe in a collaborative approach to therapy. Here's what you can expect:

  • Getting started: Your first session will involve an intake assessment to understand your needs and goals.
  • Personalised plan: I'll work together with you to develop a therapy plan tailored just for you.
  • Flexible scheduling: I offer flexible scheduling options to fit your lifestyle.
  • Confidentiality: Your privacy is paramount. All sessions are confidential.
  • Support: While I don't offer emergency services, I can guide you to appropriate resources if urgent support is needed outside of sessions.

My goal is to create a supportive and empowering environment for your mental wellness journey.

How does scheduling and cancelling sessions work?

I offer flexible scheduling to accommodate your needs. You can book sessions at times that suit you, and I understand that things come up. You can cancel or reschedule sessions within 24 hours of your scheduled session, without charge. Please contact me directly to make any changes.

Ready to start your journey?

I hope these answers have provided clarity and comfort. If you have more questions or are ready to begin, I'm here for you. Let's work together towards your well-being.